Terms & Conditions

Last Updated: 25-08-2025

Welcome to SMILECASE. By accessing or purchasing from our website, you agree to the Terms and Conditions outlined below. Please read these terms carefully and keep a copy for future reference.

1. Images & Visual Representation

Product Images
All product images displayed on the SMILECASE website are for illustrative purposes only. Due to variations in screen brightness, resolutions, and color calibration, actual product colors may differ slightly from what appears online.

Product Reference Photos
Some items may include sample mockups or reference photos. These images are only for visual guidance and may not reflect the exact real-life appearance.

2. Design & Printing Disclaimer

All mockups and previews displayed on our website are created using a sample device for representation. Every phone model has different camera cutouts, dimensions, and shapes, which may cause slight variations in final design placement.

We always print in the best possible quality, ensuring maximum coverage and clarity. By placing an order with SMILECASE, you agree that minor variations in design placement are acceptable and not considered defects.

3. Resin Coating (Gloss / Gel Case) Disclaimer

Our premium Gel/Gloss covers are coated with a handcrafted resin layer, giving them a glossy and smooth finish. Since resin coating is done manually in an open environment, tiny dust particles or micro air bubbles may naturally appear.

These slight imperfections do not affect durability or usability. Customers agree that such variations are normal and SMILECASE will not be responsible for them.

4. Custom Cover Printing Disclaimer

SMILECASE allows customers to upload personal images or artwork for custom printing. Customers are responsible for ensuring that files uploaded are clear, high-resolution, and non-pixelated.

If low-quality images are uploaded, the print result will reflect the same. No refunds or replacements will be issued in such cases. By placing a custom order, the customer accepts responsibility for the image quality submitted.

5. Conditions of Use

By using our website, you agree to comply with and be bound by these Terms & Conditions.

6. Privacy

Please refer to our Privacy Policy, which explains how your personal information is collected and used.

7. Electronic Communications

When you visit SMILECASE or contact us electronically, you consent to receive communications from us electronically. All agreements and notices provided electronically meet legal requirements for written communication.

8. Copyright

All content on this website—including text, logos, graphics, and images—is the property of SMILECASE or its content providers and protected under copyright laws. Reproduction without permission is prohibited.

9. Trademarks

SMILECASE trademarks, logos, and branding elements may not be used in any misleading or unauthorized way. All third-party trademarks belong to their respective owners.

10. License & Site Access

We grant you a limited license to access our website for personal use. You may not copy, reproduce, modify, or exploit any content without written permission. Unauthorized actions may terminate your access rights.

11. Your Account

You are responsible for maintaining confidentiality of your account and password. If under 18, you may use the site only under parental supervision. We reserve the right to refuse service, terminate accounts, or cancel orders.

12. Reviews & User Content

Visitors may post reviews or comments provided they are not unlawful, harmful, defamatory, or offensive. By posting content, you grant SMILECASE a royalty-free license to use and display that content.

13. Risk of Loss

All items are shipped under a shipment contract. Once an order is handed to the carrier, responsibility passes to the customer.

14. Product Descriptions

SMILECASE aims for accuracy but does not guarantee perfection. If a product does not match its description, you may return it in unused condition as per our return policy.

15. Disclaimer of Warranties & Limitation of Liability

The website and services are provided “as is” and “as available.” SMILECASE makes no warranties regarding uninterrupted service, error-free content, or accuracy. SMILECASE will not be liable for any damages arising from website use or product purchase.

16. Applicable Law

By using SMILECASE, you agree that the laws of India govern these Terms & Conditions.

17. Disputes

Any dispute will be resolved through arbitration in India. SMILECASE may seek legal action for intellectual property violations.

18. Site Policies & Modifications

Please review our other policies including Shipping and Refund Policies. We reserve the right to modify our website and these terms at any time.

19. Contact Us

For any questions regarding Terms & Conditions, contact us at:

📧 support@smilecase.in
📞 +91 99982 13837
📍 Your Business Address Here

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