Privacy Policy

Effective Date: 25-08-2025

At SMILECASE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website. By accessing our services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information:
  • Name

  • Email address

  • Phone number

  • Billing and shipping address

Payment Information:
  • Payment details processed securely through third-party payment gateways.

  • We DO NOT store your card or banking details.

Order Information:
  • Products purchased

  • Order details and history

  • Transaction details

Technical Information:
  • Device type

  • IP address

  • Browser type

  • Cookies and analytics data for improving website performance and user experience

2. How We Use Your Information

The information we collect is used for:

  • Processing and delivering your orders

  • Sending order updates, confirmations, and support messages

  • Providing offers, promotions, and relevant communication (only if subscribed)

  • Enhancing website performance, user experience, and customer service

  • Detecting and preventing fraudulent activities

  • Maintaining the security of our platform

3. Sharing of Information

We never sell, rent, or trade your personal data to third parties.

We may share limited information only with trusted service providers such as:

  • Shipping partners (for delivering your orders)

  • Payment gateways (for secure transaction processing)

We may also disclose data if required by law, regulation, or legal request.

4. Data Security

We implement strong technical and organizational measures to keep your data safe from:

  • Unauthorized access

  • Misuse

  • Loss

  • Disclosure

All payments are processed through secure, PCI-compliant gateways, ensuring complete protection of sensitive financial information.

5. Cookies

Our website may use cookies to:

  • Improve browsing experience

  • Track user preferences

  • Analyze website performance

  • Personalize content and recommendations

You can disable cookies via browser settings, but certain features may not function properly.

6. Your Rights

As a customer, you have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your data (subject to legal and operational requirements)

  • Opt-out of marketing and promotional emails

  • Contact us anytime for privacy-related queries

7. Third-Party Links

Our website may contain links to third-party websites.
SMILECASE is not responsible for the privacy practices, policies, or content of external sites.

8. Changes to This Privacy Policy

SMILECASE reserves the right to modify or update this Privacy Policy at any time.
Any changes will be posted on this page with an updated effective date.

9. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

📧 support@smilecase.in
📞 ++91 99982 13837 
🏢 Your Business Address Here

0
    0
    Your Cart
    Your cart is emptyReturn to Shop